Pardon the Interruption
Pardon the Interruption Program
Call our office at 785-985-3523 to learn more about becoming part of the “Pardon the Interruption” program and help us all save on wholesale power costs.
Pardon the Interruption is a voluntary program that gives members the opportunity to save up to 30% on two of the highest energy bills of the year.
During a small number of critical high-demand periods in July and August, Doniphan Electric may temporarily interrupt (disconnect) power to your meter for a short time. These interruptions help reduce the cooperative’s wholesale power costs—allowing those savings to be passed directly back to participating members.
In exchange, participants receive a 6¢ per kWh credit on their July and August electric bills.
How It Works
- You receive a text notification 2 hours before an interruption
- Interruptions occur only on weekdays between 3:00 p.m. and 6:00 p.m.
- Service is restored by 6:00 p.m.
- Interruptions are limited to no more than 6 times per month
- You receive bill credits based on your energy usage
Key Benefits
- Significant savings during peak summer months
- Helps reduce overall power supply costs
- Supports a more reliable and efficient energy system
Flexible & Voluntary
Participation is always optional. You may choose to opt out of any interruption, though credits are only applied for months when you participate.